Email/Privacy Policy

Last updated: February 25, 2014

At LEM, we understand the value of privacy and protect your identifiable information at all cost including your email address, name, address, and your credit card details. Please review our privacy policy and understand how we use and collect your information.

We ensure the privacy of the content and ship your order with the "LEM" label. The contents of the package are not identifiable in any case.

We receive customer support, Information System Management, and Order Processing services through DMC. DMC is a Canadian Corporation, which provides services on a contractual basis. You can send your queries concerning this Privacy Policy here.

What is the nature of the information that LEM collects?

  • We do not collect, retain, or record credit card details of our customers. After placing your order, you are redirected to a third-party operated PCI compliant processor gateway.
  • If you place an order on our website, we store your name, telephone number, shipping address, and your email.
  • In addition to it, DMC and LEM servers might collect some non-personal details such as your IP address, Internet browser, and reference website details.

Mailing List & Email

  • Our customers can subscribe to our newsletter mailing list and contact us simply by dropping an email. If you provide an email address while placing an order, you may receive our promotional emails and order confirmation email at the mentioned email address. We might store some identifiable information enclosed within the email for future communication.
  • DMC maintains the mailing list and email for LEM. DMC is one of the most trustworthy mailing list managers in the industry and they will not spam you under any circumstances. If you wish, you can read the DMC Privacy Policy here.
  • Both DMC and LEM understand the importance of your personal details. We will not trade your name, email detail, or any other identifiable information with third parties. The information will only be shared with third parties who participate in delivering the package to your address.

How do you use my information?

Some of the most common uses of your personal details are:

  • Getting in touch with you to ensure complete satisfaction and provide assistance for any service issues. We also send a confirmation order for your product;
  • Share your name and shipping address with third parties to ensure timely delivery of your product;
  • We use your personal information for important tasks including confirmation for order receipt, ensure your mailing list subscription, ensure prompt response for your questions, conduct customer satisfaction surveys, provide newsletters, promotions, latest products, and special offers for you.

Do we use Cookies on this Website?

At LEM, we believe in providing a personalized experience to all our customers including tracking of traffic patterns and keeping a track of the sales made through affiliates. We assume full responsibility for any personal information retained via cookies and secure them in a manner similar to your other identifiable details.

What happens in case of a change in your Privacy Policy?

There are chances that we might update our Privacy Policy in a periodic manner and reflect any changes in the customer support, regulations, industry initiative, and similar reasons. If there is any significant change concerning the use of your personal details, we will inform all the customers with a notice on our website. The new Privacy Policy terms will become effective after they are posted on our website.

What is the best way to update personal information?

If there has been any change in your personal information, you can update it by dropping an email, postal mail, or via telephone number listed on the website. You can also contact us through DMC here.

How can you get in touch with LEM?

In case of any concerns or inquiries concerning your privacy related to our products, you can contact us via DMC or drop us a mail at:

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